Being Human for a Better Tomorrow in the Age of AI
We’ve all heard the US Army War College term VUCA (Volatility, Uncertainty, Complexity, Ambiguity) used to describe the leadership landscape.
Yet, in 2020, futurist Jamais Cascio proposed an evolution: BANI – Brittle, Anxious, Non-linear, and Incomprehensible – to better capture today’s ‘poly-crisis’ business reality.
This BANI framework starkly defines the gauntlet thrown down before strategic and operational Finance:
In this BANI world, a forward-looking finance function converts challenges to opportunities and could do the following differently:
Overcome Brittleness: Steering Poly-Crises
Challenge #1: Maintaining credible guidance when the macro ground keeps shifting. Investors still reward predictability and punish earnings surprises even more harshly in turbulent periods.
Opportunity #1: Micro-scenario, rolling-forecast disciplines let finance surface upside, not just hedge downside. Companies that systematically stress individual drivers (vs. three big scenarios) move capital faster and communicate confidence.
Challenge #2: €1.56 trn in excess working capital still trapped on global balance sheets, per PwC’s 19,000-company study (PwC).
Opportunity #2: McKinsey research confirms that early working-capital optimisation in transformations signals pace and can self-fund broader change programmes and focused efforts on accounts receivable and payable can free up substantial cash (30% or more of AR/AP balance) within weeks. These early wins provide not just liquidity but also critical momentum and can effectively “self-fund broader change programmes.”
Challenge #3: Annual budgeting inertia traps cash in legacy lines starving strategic initiatives.
Opportunity #3: Treating capital allocation as a monthly exec-level process (with 5–20% funds held in reserve) builds resilience and lets firms pounce on disruptive openings. Many organizations struggle to translate strategy into agile resource deployment. McKinsey’s research (“Tying short-term decisions to long-term strategy,” McKinsey on Finance No. 86, July 2024) found only about half of companies effectively align budgets with strategy, and just 53% fully fund their identified priorities.
Challenge #4: Many finance departments operate with outdated Activity-Based Costing (ABC) models. An IMA Network article (Pedro San Martin, April 2025, citing a 2021 IMA survey) highlights that 47% of CFOs admit their ABC models rely on stale, annual assumptions, leading to mispriced products and strategic blind spots.
Opportunity #4: Achieving True Cost Intelligence with “ABC 4.0”. The evolution to real-time, data-driven “ABC 4.0,” integrating with operational systems, offers profound clarity. The same article provides examples where this shift led to uncovering hidden losses and achieving significant margin lifts (9–18%) through data-informed process redesign and strategic portfolio adjustments.
Challenge #5: Disconnected ERPs, spreadsheets, and third-party feeds produce conflicting “versions of the truth,” leading to mis-timed hedges, inventory swings, and stalled investment decisions.
Opportunity #5: A single, governed data spine—linking transactional, operational, and external variables—gives CFOs faster signal detection, tighter hedging, and clearer unit-economics for resource allocation.
‘Scenario planning is getting a stress test ‘is a good FT article by Anjali Raval. In this article she refers to great quotes from Mike Tyson “Everyone has a plan until they get punched in the face.” ; A UK board chair : “The one scenario everyone seems to have forgotten to plan for is the one where all the scenarios are wrong.”and a CFO , “In this environment, it’s easier to identify risks than it is to see the opportunities.”
This BANI world doesn’t just demand more from finance—it demands a fundamentally different kind of finance. One that stretches beyond traditional boundaries to become both guardian of capital and catalyst for growth.
Finance has always been the trusted keeper of enterprise value. Now, in the Age of AI, it stands at a pivotal inflection point that enables it to ask transformative questions:
The finance function has always been about numbers—but its future will be defined by insights.
That’s how we ensure finance remains not just relevant but indispensable in the Age of AI—by embracing tools that amplify our uniquely human abilities to interpret, prioritize, and connect financial outcomes to business strategy.
I’d love to hear about your observations, thoughts and experiences of using AI in finance:
Share your thoughts in the comments below!
As always, I welcome your comments, insights, and ideas.
Explore, engage, share and stay tuned for more.
Best wishes